Reaching the Fenaro Team.

Send an email to [email protected] with the subject line "Batch Certificate Request" and include the lot code printed on your packaging. The documentation team will respond within two business days with the relevant independent laboratory report.

Distribution enquiries are assessed on a case-by-case basis. Initial correspondence should specify the territory, the intended retail environment (pharmacy, wellness store, online), and an indicative monthly volume. Fenaro's distribution team will respond with qualifying criteria.

Fenaro's current range consists of three established formulations that undergo standardised independent verification. Custom formulation requests fall outside the current production scope. Enquiries about ingredient substitution within existing compositions can be directed to the formulation team.

For product and composition enquiries, reference the specific formulation name from the services page. For batch-related enquiries, include the lot code. For sourcing questions, specify the ingredient or raw material category of interest. Detailed initial messages reduce the number of follow-up exchanges needed.

Current distribution is focused on the Indonesian market. International distribution enquiries are reviewed annually. Parties interested in regional distribution partnerships are encouraged to submit a formal enquiry via the contact form specifying their target territory.